Zeynep

Complaints(2)

DHL Delivered My Shipment Empty and Missing Items

Zeynep

DHL

September 12, 2025 7:37 PM25

My shipment with tracking number CB197967830DE, sent via DHL Cargo from Germany on August 15, reached Turkey on August 2...7 and was handed over to PTT. On September 9, I was contacted by Samsun Customs PTT and informed that the package was empty, containing only packaging materials. When I asked why i...

I Report DHL Shipment From Germany Arriving Empty After Customs Check

Zeynep

DHL

September 12, 2025 7:36 PM19

On August 15, my package with tracking number CB197967830DE was shipped from Germany via DHL Kargo. It arrived in Turkey... on August 27 and was handed over to PTT. On September 9, I received a call from Samsun Customs PTT informing me that my package was completely empty, containing only packaging mat...