Hong Kong VCreation Charged My GCash Account Without Consent
I am writing to file a formal complaint regarding an unauthorized auto‑debit made through my GCash account and to reques...t an immediate full refund of ₱699.00. On September 18, 2026, at 10:03:40 PM, I received an SMS confirming a successful payment of ₱699.00 to the merchant “HONG KONG VCREA (Hong Ko
I am writing to file a formal complaint regarding an unauthorized auto-debit from my GCash account and to request an immediate full refund of ₱699.00. The payment to HONG KONG Vcrea was successfully processed on October 21, 2026, at 7:05:59 a.m., with Reference No. 055332552. I am just a student, and this money is part of my allowance that I need for my daily expenses. I did not authorize this deduction, and losing this amount has caused me financial difficulty. I sincerely request that you investigate this transaction and refund the full ₱699.00 to my GCash account as soon as possible, as I need this money for my allowance. Thank you for your understanding and prompt assistance.