1
Hotels.com Charges $252 but Fails to Refund After Cancellation
On February 9, 2026, I made two separate reservations through the Hotels.com app with reservation numbers 72070950189190... and 72070950336756. For reservation number 72070950336756, I selected the “pay at property” option. For reservation number 72070950189190, I paid $241 with my credit card ending i