Pearl

Pearl

Verified

Member since December 2025

Complaints

Frozen Earnings After Preply Suddenly Deactivated My Tutor Account

33

I am a Preply tutor, and my account was permanently deactivated on 24 December 2025. I have worked on the platform for a...

Complaints Commented On

Preply Blocked My Account Without Warning Even Though I Followed All the Rules

109

I’m writing to report a serious issue with my Preply account. I suddenly lost access to my account without receiving any...

Pearl
109

I’m really sorry this happened to you — I went through something very similar on Preply as a tutor. My account was also blocked suddenly after months of positive activity and great feedback, with no clear explanation or specific violation mentioned. ​ You’re absolutely right that the minimum anyone deserves is a transparent reason and a chance to respond or appeal. Being locked out without warning, especially when you’ve respected the rules and even recommended the platform to others, feels incredibly unfair and damaging to trust. I hope Preply reviews your case quickly, restores your access, and explains what went wrong. No platform should be able to cut people off like this without proper communication and accountability.