Otelz Hasn't Refunded My Canceled Hotel Reservation
On May 10, I made reservation No. 5634019 for Grand Ece Hotel through Otelz. On May 26, I canceled the reservation withi...n the free cancellation period, fully complying with the cancellation terms stated at the time of booking. Despite this, nearly one month has passed, and the ₺7,399.39 that was cha