5
Resolved
September 9, 2025 12:47 AM21
Mehtap removed this complaint from publication
Dear MyHeritage Support Team, Approximately five weeks ago, I purchased a DNA kit from MyHeritage. At that time, I signe...d up for the free membership. However, after one month, €121 was withdrawn from my bank account without my authorization. The same issue occurred with my roommate, who purchased th
MyHeritage, a DNA analysis company, unexpectedly charged $118.80 to my credit card. I did not give my consent for this a...mount to be taken, and I did not authorize any automatic renewal. Upon realizing the situation, I promptly reached out to the company and requested a refund. However, I have yet to
