5
Resolved
Otelz Still Hasn't Refunded My Canceled Reservations
"After about 100 days of communication and waiting, I finally received my refund via IBAN. The process was truly very long, and the delay in the refund made it a very difficult experience. However, in the end my money was returned to me. I thank you for finally resolving the issue and refunding my money."
I canceled two separate hotel reservations made through the Otelz website w...ithin the free cancellation period specified in the booking terms. My reser