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HP Omen Replacement Denied Despite Multiple Motherboard Failures and Law Violation
My first HP Omen laptop malfunctioned on July 31, 2023, and was sent for repair under Service Ticket No: WO-022224415. W...hen the 20 working-day repair period was exceeded, I requested a replacement. However, customer service representative Ö*** K*** initially resisted, speaking rudely on the phone an