I Paid for a Jacuzzi Room on Agoda but Was Given a Standard Room and Got No Refund
I booked a jacuzzi room at Cityloft 24 through the Agoda app for the dates March 30–31, 2025. When I arrived at the hote...l, I was told my reservation showed up in their system as a standard room, not the jacuzzi suite I clearly selected and paid extra for. The staff insisted the system only listed me
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