Otelz Canceled My Booking but Hasn’t Refunded Me for 16 Days
Dear Otelz Representative, I’m writing regarding my reservation (No. 5539871) dated June 1, 2025, which was canceled by... your team. I was immediately informed that the amount I paid would be refunded to my credit card. However, it has now been 16 days since the cancellation, and I still haven’t rece