Andrey

Andrey

Verified

Member since December 2023

Complaints Commented On

eDreams Unauthorized Prime Membership Charge

1,799

Without my knowledge or consent, my credit card was charged 54.99 euros for a Prime membership. I never asked for or app...

Andrey
1,799

I'm facing a similar issue with eDreams. What's more, their customer service approach is quite frustrating as they insist on phone calls to resolve any concerns in a us number, even ı leave in Germany and booked from Germany. This isn't my first negative experience with them. Their customer treatment policies leave much to be desired. I'm currently in the process of trying to GET a refund for a flight ı mistakenly booked and then immediately canceled. Still waiting for my Money back after One year.