Maya Mobile stopped my data abroad—how can I restore my connection?

First confirm that your destination is covered by your eSIM, then make sure the Maya eSIM is enabled, selected for mobile data, and has Data Roaming turned on.

Toggle Airplane Mode for 30 seconds, switch it off, and allow up to 15 minutes for the eSIM to reconnect.

If there is still no data, Android users can check the APN and enter globaldata; Maya says APN changes on iPhone should only be made when specified in the activation email or by support.

Do not delete the eSIM while troubleshooting, and if the connection remains unavailable, explore Xolvie to read about the challenges others have faced and share your story.