I’ve been trying to make an online purchase through Migros, but I keep encountering an error message stating, “Masterpass User Transactions: This user number already exists. Please enter a different value.” I’ve tried using different cards, but the issue persists, and I'm unable to complete my purchase. This has been very frustrating as it prevents me from using the service I need. I kindly request assistance to resolve this issue as soon as possible, as I would like to continue shopping online without any further problems. Please provide guidance on how to fix this error so that I can successfully complete my transactions.
I’m unable to add my Masterpass account to any platform. Every time I try, I get the error message: "This user number already exists." I’ve tried remo...
I am registered with Masterpass, but I'm unable to log in. I keep getting the error message "Registered user not found." When I try to sign up again, it says the user already exists. I have also tried resetting my password, and the system accepts the new password, but when I attempt to log in using ...
I’m trying to delete my registered Masterpass account, but I keep encountering errors. After initiating the deletion process, I receive a verification code. However, when I try to enter this code, the website crashes or won’t proceed to the next step, leaving me stuck. I’ve attempted this multiple ...
I'm experiencing issues trying to add my card to Masterpass. After entering my card number and verifying all the information is correct, I receive an error message when I try to complete the addition. Although I receive an SMS code as part of the verification, there’s no option to enter it anywhere ...
On October 15, 2025, I tried placing an order more than seven times using both the Android app, the mobile website, and the desktop site on my MacBook. My order number is rso101394849. Each time, during the payment step, I received the following error message: “Please check your credit card informa...
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