Mantal test results seem inconsistent and I need a reliable explanation, how can I verify accuracy?

If Mantal test results seem inconsistent, start by exporting the raw response data and timestamps from your study dashboard to compare participant inputs against the final computed scores.

Discrepancies often come from scoring logic, incomplete sessions, timeouts, or participants switching devices or browsers mid-test.

Next, review the test methodology and scoring rules used in your Mantal study, including normalization, exclusion criteria, and handling of partial completions, as small configuration differences can significantly affect outcomes.

Running the same test internally or with a small pilot group helps confirm whether the scoring behaves as expected.

If inconsistencies remain, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.