Mango makes you suffer. They do not refund the money for the product that I did not receive. I shopped online on 26.12.2023. It is now January 7, 2024, and the cargo still hasn't arrived. I called, and they say the product would come from Spain, insisting I must wait for 22 days. When I requested to cancel the product, they told me they wouldn't cancel it before it reached me. Mango is causing great regret. Tomorrow, I will also apply to Consumer Rights.
I made a purchase from Mango online on December 18, 2023, and the product was shipped on the same day. However, I couldn't track it, as there is no cargo tracking number. Despite the expectation of delivery the next day, it did not arrive, and I waited for two days. In the application, it shows as i...
I ordered a bag from Mango on January 23, expecting it to be delivered within 22 business days. If it doesn't arrive by then, I expect my issue to be resolved. I've called customer service so many times, I've lost track. It's February 23rd, and 22 business days have gone by without receiving the del...
I still haven't received the order number DHZ81I that I made from Mango on March 16, 2023. I made the purchase through the app. I sent 2 e-mails and talked to the customer representative 2 times, but there is no clear answer even though I have reached them, they keep saying what I know, neither the ...
As a gift for someone, I recently purchased a women's coat from the Mango app. They assured me that the product would be delivered within 10 working days, so I placed my order on January 30, 2023, in good faith. However, when I contacted Mango customer service on February 14, 2023, I was informed th...
I specifically selected the products I ordered from Mango online on September 14, 2023, without the "delivery within 22 business days" statement, hoping for a quick delivery. However, Mango canceled one of my products due to stock issues. When the other items didn't arrive either, I contacted custom...
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