The package I ordered from Mango’s online shopping website has still not arrived after 18 days, even though the system shows it as “shipped.” There is no proper communication number or customer support contact available, making it impossible to get clear information about where my package is or when it will arrive.
It is unbelievable that a shipment has still not been delivered to a major city like Istanbul after 18 days. The lack of communication, updates, and customer support throughout this process has caused serious frustration and disappointment. This online shopping experience has completely made me regret purchasing from Mango.
I urgently request that Mango contact me immediately regarding my delayed shipment, provide clear information about the status of my package, and resolve this delivery issue as soon as possible.
On September 29, I placed an order from Mango’s online store with the order number ERM4KC, totaling $267. However, despite the time that has passed, my order has still not been shipped. The delivery address for my order is in Istanbul. When I contacted Mango customer service, I was told, “We’re try...
I placed an online order from Mango’s website (Order No: ES0QXX) and paid ₺9,604.00 by credit card. At the time of purchase, the estimated delivery time was 6 days, but 4 days have already passed, and my order still hasn’t been delivered. On October 15, 2025, I contacted Mango customer service. Dur...
I ordered a bag from Mango’s website on October 31, with an estimated delivery date of November 5. The item was shipped from Istanbul on November 2, but it’s still listed as “in transit” and hasn’t moved. Mango doesn’t seem to be monitoring the deliveries or ensuring items reach their customers on t...
On September 27 and 29, 2025, I placed two separate orders on Mango’s official website, with order numbers erltxb and erıts3. It has now been around 20 days, yet neither order has been shipped, and I’m unable to cancel them through the system. I contacted Mango customer service twice regarding this...
On September 4, 2025, I purchased a handbag from Mango’s official online store with order number eqjg89. The estimated delivery time was listed as 8–12 days, but more than two weeks have already passed, and my package is still showing as “in international transit” with no progress or updates. I plac...
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