Mango Charged Me for an Out-of-Stock Item, Refund Still Pending

Muhammet
Muhammet
Mango
December 29, 2024 6:46 AM31

I placed an order through Mango's online store for an item that was shown as in stock. However, after they charged my card and confirmed the order, I received a message saying, "This item is no longer in stock." They informed me that my payment would be refunded in the coming days.

It’s frustrating and unacceptable for Mango to misrepresent stock availability and hold my money for an item they can’t deliver. This practice feels deceptive, and it’s causing unnecessary inconvenience. I demand an immediate refund and expect Mango to improve their inventory accuracy to prevent such issues in the future. Customers deserve transparency and timely service.

Comments

Similar Complaints

I Report Stock Issue And Delayed Refund On Mango Online Order

Bahar
Bahar
Mango
July 1, 2025 2:00 PM13

I purchased a product from Mango's online store. Although the item was listed as in stock and my payment was successfull...

1

Mango Canceled My Order Despite Product Being Available Online and In Stores

Meral
Meral
Mango
December 19, 2024 11:29 AM49

On November 30, 2024, I purchased an item from Mango’s online store. Even though the delivery date had passed, the order...

Mango Canceled My Item Due to Stock Error but Won’t Refund My $26

Elif
Elif
Mango
December 1, 2025 12:24 PM25

On November 29, 2025, I placed an order on Mango’s online store. While my order was still being prepared, one of the ite...

Mango Canceled My Paid Order During Shipping Without Informing Me

Naciye
Naciye
Mango
December 6, 2024 5:41 PM24

I ordered a product from Mango and paid for it, but it was unexpectedly canceled during shipping without any notice befo...

1

My Mango Online Order Is Delayed

Yıldız
Yıldız
Mango
May 22, 2025 7:28 AM31

I placed an order through Mango’s online store, and it was originally scheduled to arrive on May 16. That date has come ...