Makromusic Account Permanently Banned Without Warning

My Makromusic account was permanently banned today for allegedly violating the community guidelines, without any warning or notification. I accessed the app through my Spotify account. Other than this general statement displayed in the app, I was not provided with any specific reason for the ban.

Before my account was banned, I did not engage in any unusual or noteworthy activity. Despite this, having my account permanently disabled without any clear explanation feels unfair and has caused me significant inconvenience. I have also been unable to find a clear way to contact the company or receive support either through the app or through another channel, which has made it difficult for me to reach Makromusic.

I request that I be clearly and understandably informed of the specific reason why my Makromusic account was disabled. If I did not violate any community guidelines, I request that my account be restored and that the inconvenience I have experienced be addressed.