I started using L’Oréal Elseve Glycolic Gloss products, beginning with the lamination treatment and later the shampoo. At first, I didn’t notice any issues, but after finishing one full bottle of the shampoo, my hair began to fall out in large amounts. I purchased both products directly from authorized retailers, so authenticity is not in question. Unfortunately, since starting this routine, my hair has weakened, broken, and continues to shed in handfuls, leaving me deeply upset and worried.
Before using these products, my hair was healthy and strong, but now I am struggling with visible thinning and overall damage. Even after returning to my previous shampoo, the hair loss has not stopped. This has not only caused physical damage but also emotional distress, as I never expected such a negative effect from a brand I trusted.
I request that L’Oréal investigate the Elseve Glycolic Gloss series for potential harmful effects and provide clear answers. I also expect a refund or a replacement with a safe alternative, along with guidance on how to recover from this damage. My hair health has been severely affected, and I urge the company to take responsibility and resolve this matter promptly.
I purchased the newly packaged L’Oréal Elseve Miraculous Oil Shampoo from a Gratis store, and from the very first use, it left my hair extremely dry, rough, and tangled. What makes this even more frustrating is that I had used the same shampoo before the packaging change and never faced such issues....
I recently used the Elseve shampoo with special oils, and from the very first washes, it caused extreme itching and heavy flaking on my scalp. I’m highly dissatisfied with the product and had to stop using it immediately. This wasn’t my first negative experience with the brand either — I previously ...
Hello, I’ve been a loyal user of L’Oréal Paris Elseve shampoo and conditioner for a long time and have always trusted this brand without hesitation. However, during my most recent purchase at Migros, I bought a bundled package that included both the shampoo and conditioner. To my surprise and disapp...
I used L'Oréal’s Nude Kumral hair dye, and the result was nothing short of a nightmare. Forget about the shade shown on the box—this product completely ruined my hair. It didn’t just change the color; it actually burned and broke my hair off. My hair is now in such terrible condition that even a blo...
Hello, I recently purchased L'Oréal Paris Excellence hair dye in shade 7.3. As I began preparing the mixture, I noticed the color turning green in the tube. At first, I didn’t think much of it and continued applying it to my hair. However, as the dye sat on my hair, the green shade became even more ...
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