LG TV Fuel Campaign Denied by Teknosa Due to Unmentioned Deadline

On December 29, 2024, I purchased an LG TV from the Teknosa store in Zonguldak. I specifically chose this product because I was told I could benefit from a fuel campaign due to its high price. When I applied for the campaign on January 17, I was told the application period had expired.

Neither Teknosa nor LG ever mentioned any deadlines for this campaign at the time of purchase. As a result, I’ve been unfairly denied the promised benefit, which was a significant factor in my purchase decision.

This lack of transparency and misleading communication is unacceptable. I expect Teknosa and LG to honor the campaign as promised and compensate for this inconvenience. Immediate resolution is required!