The LG TV unit I purchased was crooked, so I took it to LG service and requested a replacement. They inspected the product and claimed that the warping was caused by expansion and considered it within normal standards. I find this explanation both inadequate and unacceptable, and I once again request a replacement.
I bought a TV from LG, but it turned out to be faulty right from the start. I contacted their service center, and they took the TV to their workshop for testing. They claimed the remote control was defective, replaced it, and returned the TV — but the same problem persisted. The service team that d...
The LG TV, which I bought because I trusted its quality and service, was invisible and unusable as it was under the collapsed wall of our house in the February 6 earthquake, but when I called customer service to find out if they could help, the service said that they had to see the TV otherwise they...
I purchased an LG TV one year ago, and now the screen has developed severe burn-in, making it unusable. When I contacted LG’s authorized service, they took the TV for inspection and repair, but they refused to replace it, despite this being a clear manufacturing defect. I have owned other TVs from ...
I purchased the LG 50QNED816RE TV expecting reliable quality, but I was shocked when the right-center area of the screen began darkening due to localized overheating. This issue developed on its own—no impact or misuse occurred. On May 17, 2025, LG's authorized service team visited and acknowledged...
I purchased an LG TV on October 6, 2022, and after just one year (October 2023), the screen developed long green vertical lines and stopped working. Since it was still under warranty, LG replaced the panel, confirming that the issue was not caused by user error. Now, just a few months after the war...
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