Lenovo Refused to Repair My Yoga 7 Bought Abroad Despite Mainboard Failure

December 29, 2024 9:50 PM43

I bought a Lenovo Yoga 7 from Dubai in 2023. After about 18 months, a mainboard failure occurred. I contacted Lenovo’s authorized service in Türkiye, but they told me they couldn’t accept it because the device was purchased abroad. I explained that it is an international brand and believed the warranty should be valid worldwide. Despite this, they insisted they could not assist with products purchased outside the country. I also shared this situation with Lenovo on the X platform, hoping for a resolution, but nothing came of it. I even told both parties that if the issue was my fault, I’d pay for the repair, but they still refused to help. This experience has left me extremely disappointed with Lenovo’s customer service. Lenovo, please solve my problem!

Comments

Similar Complaints

Lenovo Overcharges for Frozen Screen Fix After Warranty Expires

February 21, 2024 11:19 PM69

My Lenovo laptop experienced screen freezing issues after the warranty expired. I contacted the authorized service cente...

Lenovo Overcharges for Frozen Screen Fix After Warranty Expires

Lenovo Thinkbook Arrived with a Defective Screen Panel

December 6, 2024 5:16 PM23

I purchased a Lenovo Thinkbook from Amazon.com.tr during the 30.11.2024 campaign, but the laptop arrived with a signific...

Lenovo Thinkbook Arrived with a Defective Screen Panel

Lenovo Yoga Slim 6 OLED Overheating, No Refund

February 16, 2024 9:30 PM83

I made the regrettable decision of purchasing a Lenovo Yoga Slim 6 OLED Evo 12th Gen Core i5 1240P-8GB-512GB SSD-14 inch...

Lenovo Yoga Slim 6 OLED Overheating, No Refund