Hello, I bought a Lenovo Yoga Duet7 laptop in February 2023. I was satisfied with it after 1.5 years of use and gave it to my daughter for school, purchasing another larger Lenovo for myself. However, problems began soon after. In September 2024, we sent the laptop to service because the screen stopped working, and it was repaired under warranty. But in December 2024, we had to send it to service three more times for the same issue. Now, just three days before the warranty expires, we are sending it to service yet again for the same unresolved problem. My daughter uses this laptop for school, and with her exams approaching, including practical ones requiring a computer, we are in a difficult situation. The service team has not detected the fault, nor have they fixed it, even though they claim to have replaced parts. I suspect these recurring issues so close to the warranty expiration are intentional, forcing us to pay for repairs later. The service personnel even joked, saying, "You’ll pay for it after the warranty ends." I also use Lenovo products at work, but I am dissatisfied with their performance. I regret buying Lenovo as a personal home user and will not purchase their products again. Other brands I have used, like one purchased in 2015 that my kids use heavily for gaming, have lasted much longer despite extensive use. Meanwhile, this new Lenovo has had nothing but problems without solutions. Buying Lenovo has been a regret, and I will never buy one again.
I purchased a Lenovo Ideapad Gaming 3 from Vatan in October 2023, and from the very first day, I have been experiencing black screen errors. Due to university commitments, I delayed sending it for service until August 2024, when I had less reliance on the device. However, the service team returned i...
Our company computer, a Lenovo Legion 5 - 16IRX9 brand-model device, was purchased from Vatan Computer at the end of December 2024. Due to the demands of the architecture sector, requiring a sleek, powerful, and mobile device for client presentations and the programs we use, we chose this model. Des...
I bought a Lenovo Yoga 7 from Dubai in 2023. After about 18 months, a mainboard failure occurred. I contacted Lenovo’s authorized service in Türkiye, but they told me they couldn’t accept it because the device was purchased abroad. I explained that it is an international brand and believed the warra...
I have been experiencing persistent overheating and freezing issues with my Lenovo LOQ 15IAX9 laptop since March 30, 2025. Although the device is under warranty, these problems have not been resolved, and I have been unable to use the laptop for approximately two months. Moreover, the device has bee...
Since the day it was purchased, the Lenovo laptop has been having the problem of not detecting the disk/not opening, and it only turns on 1-2 times out of 10. We sent the device to BDH Authorized Service under warranty, the BIOS was updated and sent to me. However, when the device arrived, it had th...
Comments