Lansinoh Sold Me a Faulty Electric Breast Pump - Ignores Warranty Support
Dear Lansinoh Representatives, I purchased an electric breast pump due to its advertised quality; however, after two months, the product broke down. Despite having a warranty, I have experienced difficulties accessing the relevant support and service. I attempted to contact the phone numbers listed on your website, but I was unable to reach any representative. Furthermore, the packaging of the product does not provide sufficient information regarding the warranty process. It is quite surprising that a brand like Lansinoh, which markets its products at a high price, operates with such a lack of customer service. It also raises questions about how products can be sold under these conditions in Turkey. I kindly request that you address my issue and initiate the warranty process for my product. Additionally, I will report this situation to Presidential Communication Center. Thank you for your attention. Sincerely, [Ahmet] [ahmet***@gmail.com]
Hello Mr. Ahmet, Your feedback is very valuable to us. You can be sure that we will address the issue carefully to ensure your satisfaction. We will contact you as soon as possible to resolve your problem. We wish you healthy days.
