My Lacoste Shoes Discolored: Store Refuses Refund
I'm disappointed that the Lacoste store where I frequently shop refused to process a return for my purchase, which was made with receipt number LAC814233. It's truly an unexpected situation - everyone knows shoes have a limited lifespan. However, when my shoes lost color and faded, the return was rejected. I'll be picking up the shoes from the store and taking this matter to the Consumer Arbitration Committee.
Dear Valued Customer, We would like to express our regret for the negative experience you have had. Necessary investigations will be conducted regarding the notification you have provided, and you will be contacted as soon as possible. Thank you for your understanding. Sincerely, LACOSTE Customer Service
I have completed the necessary procedures, and the Consumer Arbitration Committee has approved the decision for a refund or exchange of the product.
