Dear Lacoste Team A product purchased online from Lacoste was returned to them but they did not refund the amount; they were rude when I called them and they hung up while I was talking to them. I sent photos including a photo of the package before sending but they still did not want to return the money. Order number: 48470933 https://www.lacoste.com/ Please help me solve the problem
I haven’t received the item I paid ₺7600 ($215) for. They can’t even prove that they sent me two items in one package. However, I have photographed everything, clearly showing that I only received one. Despite multiple attempts to contact customer service, I haven’t received a proper response. They ...
I bought a t-shirt as a birthday gift for my wife from Lacoste.com.tr. The product I selected was a t-shirt, but the same design was also available as a long dress. Despite ordering the t-shirt, the product that arrived was a dress. When I contacted customer service, they suggested placing a new ord...
I started using the Lacoste L-Spin Deluxe Men’s White sneakers, which I purchased from the Lacoste online store, about a week ago. My order number is 8297390320813130p1. One of the two different fabrics on the shoes transferred its color onto the other, and deformation also occurred. I used the prod...
I purchased a pair of shoes from the Lacoste Armada store on February 1, 2023. The right shoe caused injury due to a piece inside, and I reported it to the store. I could wear the shoes only three times. I first reported the issue on 08/09/2023, seven months after the purchase date, but it was rejec...
On 20.11.2025, I ordered a perfume from the Lancome store on a very popular and trending e-commerce platform. My order number is 10711173432 and my delivery number is 9967279736. Although the system shows this order as “delivered,” the product absolutely never reached me. I was home all day and my d...
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