Dear Lacoste Team A product purchased online from Lacoste was returned to them but they did not refund the amount; they were rude when I called them and they hung up while I was talking to them. I sent photos including a photo of the package before sending but they still did not want to return the money. Order number: 48470933 https://www.lacoste.com/ Please help me solve the problem
I haven’t received the item I paid ₺7600 ($215) for. They can’t even prove that they sent me two items in one package. H...owever, I have photographed everything, clearly showing that I only received one. Despite multiple attempts to contact customer service, I haven’t received a proper response. They
I bought a t-shirt as a birthday gift for my wife from Lacoste.com.tr. The product I selected was a t-shirt, but the sam...e design was also available as a long dress. Despite ordering the t-shirt, the product that arrived was a dress. When I contacted customer service, they suggested placing a new ord
I started using the Lacoste L-Spin Deluxe Men’s White sneakers, which I purchased from the Lacoste online store, about a... week ago. My order number is 8297390320813130p1. One of the two different fabrics on the shoes transferred its color onto the other, and deformation also occurred. I used the prod
I purchased a pair of shoes from the Lacoste Armada store on February 1, 2023. The right shoe caused injury due to a pie...ce inside, and I reported it to the store. I could wear the shoes only three times. I first reported the issue on 08/09/2023, seven months after the purchase date, but it was rejec
On 20.11.2025, I ordered a perfume from the Lancome store on a very popular and trending e-commerce platform. My order n...umber is 10711173432 and my delivery number is 9967279736. Although the system shows this order as “delivered,” the product absolutely never reached me. I was home all day and my d
