I recently purchased a Kotex Night sanitary pad pack from the Watsons online store, and I encountered a serious issue with one of the pads. When I opened the package, half of the pad was stuck to the adhesive side, making it impossible to use properly.
This has never happened to me before, and the problem occurred only in this particular pack. I have the invoice and proof of purchase for my order. I’ve been a regular Kotex user for years, and this is the first time I’ve experienced a defect like this.
I kindly request a replacement for the defective product and an explanation for the quality issue. I hope Kotex takes this matter seriously and ensures such packaging or production problems do not happen again.
I opened a Kotex pad and was shocked to find that it was literally half missing — not folded, bent, or damaged, but half of the pad was simply not there. I have been a loyal Kotex user for years, and I’ve never experienced anything like this before. What makes it worse is that I’m currently staying...
I purchased a Kotex Daily Pad from Migros, and when I opened the product, the adhesive section in the middle tore apart, causing the cotton inside to come out. Because of this, the pad became completely unusable. This is the first time I have experienced such an issue with Kotex products. The follo...
I’ve been using Kotex pads regularly, but lately, the quality has become unbelievably poor. The top layer of the pads tears within minutes, especially from the sides and upper surface, causing the cotton inside to spill out. The product has almost no absorbency, forcing me to change it every 10 minu...
I recently purchased a Kotex Ultra Night sanitary pad, and to my shock and disgust, I discovered a worm inside the product. I’ve attached a photo for reference. I honestly can’t understand how something like this could happen, especially with a product that is meant for personal hygiene and safety. ...
I have been using Kotex Long Daily Pads regularly for about a year. However, during this time, I have consistently encountered the same problem in every single package — the pads tear and fall apart when removing them from my underwear. This issue not only causes discomfort during use but also makes...
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