I opened a Kotex pad and was shocked to find that it was literally half missing — not folded, bent, or damaged, but half of the pad was simply not there. I have been a loyal Kotex user for years, and I’ve never experienced anything like this before.
What makes it worse is that I’m currently staying in a KYK dormitory, where things are already quite stressful this term, and facing such an issue during a sensitive time made it even harder for me. I reported the issue, but unfortunately, my complaint was completely ignored.
This experience has deeply disappointed me. I expect Kotex to investigate this production issue, issue an apology, and replace the defective product. As a long-time customer, I trusted Kotex for quality and reliability — I hope this matter will be taken seriously and handled responsibly.
I recently purchased a Kotex Night sanitary pad pack from the Watsons online store, and I encountered a serious issue with one of the pads. When I opened the package, half of the pad was stuck to the adhesive side, making it impossible to use properly. This has never happened to me before, and the ...
I’ve been using Kotex pads regularly, but lately, the quality has become unbelievably poor. The top layer of the pads tears within minutes, especially from the sides and upper surface, causing the cotton inside to spill out. The product has almost no absorbency, forcing me to change it every 10 minu...
I recently purchased a Kotex Ultra Night sanitary pad, and to my shock and disgust, I discovered a worm inside the product. I’ve attached a photo for reference. I honestly can’t understand how something like this could happen, especially with a product that is meant for personal hygiene and safety. ...
I purchased a Kotex Daily Pad from Migros, and when I opened the product, the adhesive section in the middle tore apart, causing the cotton inside to come out. Because of this, the pad became completely unusable. This is the first time I have experienced such an issue with Kotex products. The follo...
I have been using Kotex Long Daily Pads regularly for about a year. However, during this time, I have consistently encountered the same problem in every single package — the pads tear and fall apart when removing them from my underwear. This issue not only causes discomfort during use but also makes...
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