Kodland Not Refunding My Money, I Was Scammed!!!

I enrolled my daughter in Kodland’s “Digital Creativity” 20‑session course, scheduled to start on 6 September 2026. I paid the full amount of 460 USD by credit card on 18 August 2026, after a so‑called trial class in which the “trial teacher” focused mainly on persuading us to enroll rather than actually teaching. During this process, we were clearly promised an easy refund within 30 days, which was the only reason I felt safe to pay the full amount upfront. The next day, after reading reviews from other parents about Kodland being disorganized and inconsistent, I decided that I did not want my daughter to continue with this program. I immediately requested a full refund within the promised 30‑day period. However, Kodland’s response was only that they had “escalated” the problem and would update me, even though there is nothing to investigate or review, since I requested the refund just one day after paying and before the course start date. I feel that both I and my daughter were manipulated into paying 460 USD upfront based on verbal promises of an easy refund that Kodland is now not honoring. I am extremely disappointed by this attitude and by the lack of a straightforward refund process. I request that my daughter’s enrollment, registered under the email address mariabuscato**@gmail.com, be cancelled immediately and that the full amount of 460 USD be refunded to my credit card without any further delay.