On 13.07.2025, I ordered the drnhome Soho 3-Door Mirrored Storage Bed Wardrobe in white, made entirely of MDF, from Koçtaş online for ₺24,000 (Order No: 1074316279). Despite a month passing, the product has not been delivered to me, and repeated contacts with Koçtaş customer service have provided no solution or clear information. I request that the product be delivered to me as soon as possible.
On 18.07.2025, I purchased a 4-door wardrobe from Koçtaş (Order No: 1074671504). At the time of purchase, I was promised... delivery on 08.08.2025. However, despite all this time passing, the product has still not been delivered to my address in Istanbul, and no explanation has been provided. I have co
On 16 August 2025, I ordered a Ferniso Furniture Wardrobe (Product Code: 5000691086) from Koçtaş. I also purchased an as...sembly service from Koçtaş to go with the product. I ordered the product online for my 80-year-old parents' home. The product was delivered on 22 August 2025. On 27 August 2025, th
On September 21, 2025, I purchased a wardrobe and assembly service for over ₺14,000 from the Koçtaş Kartal store. My ord...er was delivered on September 27, but the installation team stated that the wardrobe’s legs were missing and left without completing the assembly. Since then, I have repeatedly con
On September 11, I placed an order for a London 5-shelf bookcase (order code: 1077887769) on the Koçtaş website and paid... ₺2,399 by credit card. Although the invoice for the product was issued on September 12, nearly a month has passed, and my bookcase has still not been delivered. I requested the or
"I sent all the products, yet they claimed a product was missing, and only 1 out of 2 refunds was processed. I want you to resolve this issue."
