I have returned an item with Klarna, how do I find out the status of my reported return?

To check the status of your return reported to Klarna, proceed as follows:

Log in to your Klarna account: Use either the Klarna app or a browser to log into your account.

Select your order: Go to “Payments” and find the order whose return you want to track.

View updates: The order information box will display all relevant updates on the status of your return.

You should also check your e-mail inbox regularly, as Klarna may request further information from you or inform you of the current status of the return.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.