The final cost displayed during the booking process was different from the total that Kiwi.com charged to my card. How can I verify if I was charged the correct amount?

If there are differences between the price shown and the final charge for your Kiwi.com reservation, do the following to fix the problem and make sure the charge is correct:

• First, look at your Kiwi.com booking confirmation email again. It should clearly state the final charged amount along with a breakdown of costs, such as the flight fare, taxes, fees, and any chosen add-ons.

• Next, check your bank statement, either online or on paper, to make sure that the amount charged to your card was the correct amount. Look at this number next to the total amount that was charged in your booking confirmation.

• Think about how the amounts might be different. If you paid in a currency other than the airline's base fare, changes in the value of that currency could play a role. Differences could also be caused by payment processing fees, like those charged by credit cards. Also, make sure you didn't choose any extra services or insurance by accident when you made the reservation.

Contact Kiwi.com's customer service if you still don't know something or if you think you were charged too much. Give the reference number for your reservation and information from your bank statement that shows how much you were charged. They will look into the problem, explain why the prices were different, and help you fix any mistakes if you were overcharged.

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