My refund was removed from my account before the time of expiration. My credit account is empty. My credit according to the policy was to be available up to 22/10/23, yet when I tried to book a flight using my credit it was removed. I require help.
I booked a flight on November 29, 2024, through Booking.com. The payment was deducted from my account, but the flight ti...ckets were not issued and the booking was canceled. Booking.com is causing me significant inconvenience, and I urgently need the funds to proceed with my travel plans.
Due to weather conditions, my flight was canceled, making it impossible for me to use my hotel reservation made through ...Booking.com. I immediately contacted Booking.com to request a refund, reschedule, or even a credit to my account—but they refused to provide any solution. Despite offering multipl
On August 22, 2024, I purchased a flight ticket from Pegasus Airlines but had to cancel it on August 23, 2024. During th...e cancellation process, it was stated that the refund would be credited to my account within 3-5 business days. However, even after 10 days, the refund had not appeared in my accou
I had been a booking.com customer since 2013. Recently I noticed that a flight booking had been made on my account under... a strange name using my accumulated reward points. I tried to cancel it, but was not successful. I contacted customer service online, but they did not resolve the issue after seve
I recently had an Agoda credit refunded to my account after a canceled booking, but now, it has suddenly disappeared wit...hout any explanation. I was about to use it when I noticed that the balance was gone. This is extremely frustrating and unacceptable! I have faced multiple issues with Agoda befor
