I accidentally booked the wrong date for my flight on Kiwi.com and need to cancel. What are the associated refund timelines?

On October 20, 2025, I attempted to make reservation number 691264453 via Kiwi.com for İzmir → Venice. An amount of $437 was instantly charged from my credit card under the description “iyzico/Kiwi.com ist.” However, before the booking was approved by the company and before any ticket was issued, w...

I booked a flight from Istanbul to Denpasar (DPS), Indonesia, through Kiwi.com on May 28, 2025. The reservation number is 643369980, and the flight was scheduled for July 24, 2025. Just two days later, on May 30, I had to cancel the booking due to unforeseen circumstances. Despite canceling the tick...

Hello. I purchased a flight through Kiwi.com for travel to Ljubljana, Montenegro, scheduled for May 21 to May 23, 2025. My original ticket cost was €150, but I paid an additional €40 specifically for a refundable ticket option, bringing the total to €190. I had to cancel my plans and submitted a can...

I booked my flight through the Kiwi.com app, but due to a change in plans, I had to cancel the trip. I went ahead and submitted the cancellation through the app, and I even agreed to the deductions they apply during refunds. Despite that, I haven’t received any update or response. It’s been a while...

I purchased a ticket to Seoul through Kiwi.com, but I received a notification that the ticket was canceled. When I requested a refund, no refund amount was displayed, and I only received an automated response stating that the process could take up to 14 days. There is no direct representative to as...

I booked a flight through Kiwi.com on October 10th for December but canceled it the very next day, October 11th. Despite the cancellation, their system still shows that the airline is "reviewing the request," and no progress has been made. I’ve sent multiple messages asking for updates, yet none hav...

I made a reservation for two people through Kiwi.com on August 17th and paid ₺68,000. However, I promptly canceled the booking before it was processed. Unfortunately, the amount was deducted from my account and they declined to provide a full refund, instead offering a mere 10 euros, which felt like...

I bought a flight from Istanbul to Amsterdam using Kiwi.com, but the tickets were provided for the incorrect dates. We're not sure who is to blame, but when we attempted to change the ticket, Kiwi informed us that they couldn't and advised us to contact Ajet. We contacted Ajet, who told us they coul...

I have purchased a ticket at 8th of November flight from Montreal to Istanbul when I go to the airport, the flight was until Paris. So when I contact them no response and right now I'm trying to get back my money from credit card company my I dispute his ongoing and still ongoing and until now nothi...

My refund was removed from my account before the time of expiration. My credit account is empty. My credit according to the policy was to be available up to 22/10/23, yet when I tried to book a flight using my credit it was removed. I require help.

My international flight ticket cost me around 90 euros. I canceled my ticket due to the need to return early and was informed that I would receive only a 10-euro flight credit. When I requested a refund, they claimed I canceled on my own volition. Okay, I voluntarily canceled it. But why give me onl...