I placed an order at the Piyalepaşa KFC branch on Friday evening, June 16th. I ordered two different meal boxes, but the chicken in both boxes was dry and stale, resembling paper. To make matters worse, one of the boxes didn't even come with chicken or fries. So, if the menu cost 160 lira, they basically didn't send 100 lira worth of the order. I contacted them twice, and they assured me they would send the missing items, but they never did. The chicken they did send was already stale. On top of that, they failed to deliver the product I paid for. When I reached out to them, they said they would promptly send the missing items, but it seems like they're just playing around. While we can tolerate variations in taste, it's unacceptable for them to send incomplete orders and deceive customers instead of making it right. I won't even buy water from them if I'm thirsty again.
I've placed orders on the KFC website multiple times, but unfortunately, they never arrived and I didn't receive any notification about it. Today, after enduring an agonizingly long wait of 1 hour and 40 minutes, I reached my breaking point and decided to give customer service a call. After waiting ...
On 26.04.2023, I placed an order from the Istanbul Tuzla Marina KFC branch at 17.00, with a forward time, at 18:30. When my order was delayed, I called customer service at 18:45. And it took me 20 minutes to connect to customer service. After talking to customer service, I was told that they informe...
I ordered from KFC restaurant on 25.04.2023 at 16:39. The products I received had nothing to do with the order I placed. As if kidding, they sent only bread for your hamburger. No fries. It has nothing to do with the menu I chose. Although I had problems every time, I ordered maybe this time there w...
Today for lunch, I ordered the KFC Chicken Burger Meal from the Serifali KFC restaurant via Trendyol Yemek. The meal arrived as pictured, but to my surprise, the burger did not contain chicken. I immediately filed a complaint and requested a refund with Trendyol. Nevertheless, despite my multiple co...
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