Warranty Void on Karaca's Diamond Cookware

There were scratches inside the Karaca pot I bought from the Trendev store 2 years ago, which came with a 10-year warranty. I took it to the store where I purchased it for inspection, but they told me they no longer sell Karaca products and advised me to contact Karaca directly. We've sent emails to...

I bought a Karaca pot because they claimed it was scratch-resistant, but within a year, the coating started peeling off. It became completely unusable, and I had to throw it away. On top of that, the pot doesn’t even stay stable on the stovetop—it slides around dangerously while cooking. I’ve had to...

I trusted the quality of Karaca and decided to furnish my entire kitchen with their products. Two years ago, I bought the Karaca 316 Premium Look Platin cutlery set. Recently, one of the teaspoons from the set went missing. I reached out to both the store and customer service, asking if they could p...

I purchased a 4-piece knife set from the Karaca Palladium store in December 2022. To my dismay, the knives rusted after just a few uses. When I approached the store for a solution, the staff dropped a bombshell – some of Karaca's stainless steel products are not covered by a warranty! This shocking ...