I was all set to place an online order, even had a coupon to use with it. But when I got the confirmation email, the amount didn't include the discount from the coupon. So, I called up customer service hoping to sort it out. But guess what? They told me since the order was already placed, my only op...
I received a coupon via email after my first online order and decided to use it for an in-store purchase. However, when I tried to apply the coupon to my chosen item at the counter, I was told it was excluded. A little annoyed but ok, I picked three more items, hoping they would meet the requirement...
I had a very bad experience with JC Penney today at the Lakeside Mall when I tried to return something. The checkout girl, whose name was S****, was rude and worked near the accessories section. She wrongly said I returned a shirt with a stain even though I hadn't worn it. Over the course of our con...
still waiting on that rug I ordered from JCP three weeks ago, I call JCP, they send me to UPS, who then throws me over to USPS. It's getting ridiculous!I wish I could do another thing like canceling but I can't even return the darn thing because it's not here! I just want a straight answer – when wi...