Itranslate charged me after a free trial I didn’t expect, how can I get a refund?

Xolvie Resolution Specialist4 Mart 2026 09:07

If iTranslate charged you after a free trial you didn’t expect, here’s how to get a refund;

Check where you subscribed;

• iPhone (App Store):
– Settings → Your Name → Subscriptions
– Find iTranslate → Check status

• Android (Google Play):
– Play Store → Profile → Payments & Subscriptions → Subscriptions
– Find iTranslate

• Direct (iTranslate website):
– Log in → Account → Subscriptions

Confirm the charge;

• Check your bank/card statement
• Note:
– Amount
– Date
– Merchant name
• Screenshot the charge

Request a refund through the payment platform;

• App Store:
– Go to reportaproblem.apple.com
– Select the iTranslate charge → Request a refund
– Choose: “I didn’t intend to subscribe”

• Google Play:
– Play Store → Payments & Subscriptions → Order History
– Select the charge → Report a problem → Request refund

• Direct purchase:
– Contact iTranslate Support via official website

Explain clearly;

• State you did not intend to continue after the trial
• Provide:
– Registered email
– Charge screenshot
– Trial details

If support refuses or ignores you, contact your bank to dispute the charge and consider filing a complaint on Xolvie to pursue a resolution.

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