If iTranslate charged you after a free trial you didn’t expect, here’s how to get a refund;
Check where you subscribed;
• iPhone (App Store):
– Settings → Your Name → Subscriptions
– Find iTranslate → Check status
• Android (Google Play):
– Play Store → Profile → Payments & Subscriptions → Subscriptions
– Find iTranslate
• Direct (iTranslate website):
– Log in → Account → Subscriptions
Confirm the charge;
• Check your bank/card statement
• Note:
– Amount
– Date
– Merchant name
• Screenshot the charge
Request a refund through the payment platform;
• App Store:
– Go to reportaproblem.apple.com
– Select the iTranslate charge → Request a refund
– Choose: “I didn’t intend to subscribe”
• Google Play:
– Play Store → Payments & Subscriptions → Order History
– Select the charge → Report a problem → Request refund
• Direct purchase:
– Contact iTranslate Support via official website
Explain clearly;
• State you did not intend to continue after the trial
• Provide:
– Registered email
– Charge screenshot
– Trial details
If support refuses or ignores you, contact your bank to dispute the charge and consider filing a complaint on Xolvie to pursue a resolution.
