In 2017, we purchased an Inglesina stroller and loved using it with our first child. However, now that we’re expecting a... new baby, we noticed the right rear wheel is wobbling. When we took it to Eser Puset, the authorized service center, they said the pin inside the wheel had come out and could not
I just bought the Inglesina Electa travel system yet I’m very unhappy with my experience and feel compelled to give my o...pinion. The travel system is supposed to have a sleek look and a light frame, but it doesn't live up to those claims. it was hard to fold and unfold the system, especially with one
for that kind of money, I expected perfection. But when it arrived, I found that the folding mechanism was anything but ...easy. It's supposed to be a breeze, but I struggled every time, and forget about doing it with one hand! the worst wasn't this though after a few uses something happened and it got
I couldn't get rid of the wheel problem on my Inglesina Trilogy stroller. About 5-6 months after the initial purchase, t...he wheel came off the socket, and I sent it for repair. Initially, they asked for payment because I bought it from Ebebek. Later, Ebebek handled it. Now, the same issue has repeate
"The product's warranty certificate has been sent to you, and I have been informed about the repair costs. However, the issue I am experiencing with the product is not due to my own actions. If you provide a warranty for carrying up to 20 kilograms for your product, then a breakage in such a metal part when my daughter weighs 15 kilograms is entirely a chronic problem of your product. If this is a chronic problem, the warranty period should be offered to the customer as a lifetime warranty. I request that you resolve this issue, which is due to your product and has caused inconvenience to many of your customers, as I chose this product by paying the highest price at the time."
"Even though I wrote my Hepsiburada order number to the supplier named Gezenbebe, instead of finding a solution, they told me to request my invoice from the main brand I shopped from, Hepsiburada. Anyway, to cut a long story short, we sent our invoice in response to the email sent to my personal email by Ms. Aslı D. from Medizane Teknik (gezenbebe.com), saying that the invoice was missing. We are expecting an urgent response. Note: I kindly request that you resolve our grievance without directing us to the Hepsiburada site and complicating matters, even though you procure and issue the invoice yourself. Additionally, there are also discolorations on the upper canopy fabric of the baby stroller. I want a solution for this situation as well!"
