Infinix touchscreen becomes unresponsive sometimes, how can I make it work reliably?

If your Infinix touchscreen becomes unresponsive sometimes, here’s how to make it work reliably,

Restart the phone first;

• Hold Power button → Restart
• Temporary software glitches often resolve after reboot

Remove screen protector & case;

• Thick or low-quality protectors can block touch sensitivity
• Test the screen without them

Clean the screen;

• Use a dry microfiber cloth
• Remove oil, dust, or moisture
• Avoid using wet hands while operating

Check for software updates;

• Settings → System → Software Update
• Install latest version

Enable touch sensitivity (if available);

• Settings → Display
• Look for “Touch sensitivity” or “Glove mode”

Free up storage & RAM;

• Keep at least 2–3GB free space
• Close heavy background apps

Boot into Safe Mode;

• Hold Power button
• Tap & hold “Power Off” → Safe Mode
• If issue stops, uninstall recently installed apps

Run hardware test;

• Dial ##4636## (if supported)
• Or use built-in phone diagnostics

Factory reset (last step);

• Backup data first
• Reset device to rule out software issues

If the problem continues, it may be a faulty digitizer. Visit an authorized Infinix service center for inspection or screen replacement.