Customer support hasn’t replied to my India Post Payments Bank complaint, what should I do next?

If India Post Payments Bank support hasn’t replied to your complaint;

• Contact IPPB again through alternative channels such as the official email, in-app grievance option, or customer care portal and mention that your previous complaint received no response
• Provide your registered mobile number, account details, complaint/reference number, issue summary, and screenshots of unanswered requests

Ask them to;

• Escalate your case to the grievance cell or nodal officer
• Review your complaint and share the current status in writing
• Resolve the issue or explain the next steps clearly

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.