IKEA Umraniye - Turkey: The product return service is a total mess. There is a queue machine available; however, the staff is not using it. You can never see the number that you have collected from the machine. Staff is arrogant and rude. I had to struggle for two weeks to return the product.
I just bought a product from the IKEA store in Ümraniye, paying for delivery and assembly services in advance. So, I set up a delivery date, took the day off, and waited at home, but my products never showed up, and the company didn't bother to let me know. When I contacted the delivery team, they s...
IKEA shows no respect for Turkish customers. Why switch to new web and mobile applications before they’re ready? Are we just a test bed? The application constantly logs you out, deleting the cart each time. It provides incorrect stock information during orders, forcing you to remove and reattempt af...
I ordered things from IKEA on June 16, but Horoz Lojistik tried several times but couldn't bring them to me. Both the call center and Horoz didn't answer when I called. After two weeks of waiting, I told them I couldn't get the products because I wouldn't be at the address anymore and asked for a re...
As a Turkish citizen, I've never experienced such a terrible interview process. They herded us into a meeting room like sheep, showing a complete lack of respect for everyone involved. Moreover, the team leader was shockingly unprofessional – believe me, it was a big disappointment 👎. I've worked i...
We purchased a PAX corner wardrobe from the IKEA Ümraniye store on 01.08.2024, with the project, assembly, and delivery to be handled by IKEA. However, the person who designed it didn’t pay attention to the measurements, and we ended up buying a faulty product. When the product arrived for assembly,...
Comments