The Kragsta coffee table I ordered online from IKEA was delivered in a box that had been opened and resealed. When I opened the package, I discovered that the table legs were broken. I sent them back with a replacement code, but one of the legs sent again also arrived broken. For the past three days, I have been calling customer service, requesting a replacement code so I can send it back for exchange (for the second time), but I can’t get past customer representatives who only repeat scripted responses. IKEA's officials hide behind their call center staff, while I, trusting a well-known brand, am left waiting helplessly to receive an undamaged product. I condemn IKEA for this disgrace, as I have been unable to assemble my table for 10 days due to their negligence.
We ordered a coffee table with order number 111510241503476, but when we unpacked it, we found the lower part broken. This falls under the defective product category, and I am filing a complaint about it. I sent photos via email and through the app, and domestic shipping was arranged for the return....
I ordered a table and chair set from IKEA's online store on August 8, 2023. The products were delivered on August 16th, but two pieces were missing, much to my dismay: a portion of the table and one chair. The missing chair eventually arrived, but it was not only broken but also missing several piec...
In one year, I bought a desk from IKEA twice. The first table I purchased arrived damaged, with all three corners severely dented. I couldn't return it because I live in Bingöl and the product is large. If you've ever shopped at IKEA, you know how well they pack. Even the fact that the product arriv...
I ordered a table and console from Ikea's website on July 16, 2023, with delivery scheduled for August 4, 2023. However, the items were not delivered on the promised date, which disappointed me. On August 4, 2023, when I finally reached Ikea's call center, they casually informed me that the table wa...
IKEA has been causing me trouble for 21 days. On November 17, I ordered a desk, which was delivered broken by Horoz Logistics on November 24 with order number 121711240644796. As soon as I opened the package, I wanted to return it and called the delivery person. They said they could only pick it up ...
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