I ordered a table and console from Ikea's website on July 16, 2023, with delivery scheduled for August 4, 2023. However, the items were not delivered on the promised date, which disappointed me. On August 4, 2023, when I finally reached Ikea's call center, they casually informed me that the table was out of stock and asked if I wanted to cancel the order. This is completely absurd! Even before that, when I called the call center on August 1, 2023, I was assured that my order would be delivered by August 4, 2023, at the latest. Ikea's contradictory information and lack of accountability are vexing. This experience has been nothing short of a nightmare, shattering my faith in Ikea's services. I'm so pissed off right now that I deleted the Ikea app from my phone. I am determined to spread the word about this heinous ordeal and warn others about Ikea's broken promises and poor customer service. This will be my first and final trip to Ikea!
I ordered a table and chair set from IKEA's online store on August 8, 2023. The products were delivered on August 16th, but two pieces were missing, much to my dismay: a portion of the table and one chair. The missing chair eventually arrived, but it was not only broken but also missing several piec...
On September 18, 2023, I purchased furniture from IKEA and requested assembly service, which I later canceled on September 21, 2023. However, I have not received a refund for the assembly fee since that date. I've contacted customer service several times and even visited the store, but I've received...
I ordered items from IKEA on August 29, 2023, with delivery scheduled for September 6, 2023, through Horoz Logistics. My products have still not been delivered as of September 18, 2023. Despite numerous attempts to contact the delivery company, no response has been received. When I contacted IKEA cu...
On 13.09.2024, I placed an order with the number 211309241610966 through the IKEA mobile app. On 16.09.2024, I received a message stating, “Your package will be delivered today.” However, the courier company detected damage to the package and informed me that the order would be returned. Later, when...
I bought a product from IKEA on August 25, 2024, and approved the voice response system for the delivery on August 30th. The next day, they called again, asking for approval for August 31st instead. Despite being at home on August 31, they marked the delivery status as "not found at the address." Wh...
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