Xolvie Resolution Specialist April 30, 2025 3:45 pm
If iDATA charged you twice for the same visa service, gather proof (such as a bank statement or receipts) of both payments.
Visit their website and file a refund request using the contact form.
Please include your full name, passport number, payment dates, and reference number.
Explain that you were charged twice and want a refund for the duplicate payment.
For a speedier answer, contact iDATA at +90 212 970 8493 (international) or 0850 460 8493 (Turkey). Ask for confirmation that your request is being processed.
Refunds may take many weeks. If you have not received an update after 15 business days, escalate the matter by filing a complaint on Xolvie to seek a resolution.
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