Hypic App Update Deletes Custom AI Filter Despite Active Subscription

April 29 11:25 PM

I use the Hypic app on my iPhone 17 Pro Max, and I pay a subscription fee regularly every month. I had an AI-generated filter from the older version of the app, and I last used it without any issues yesterday. However, today, after updating to the new version of the app, this filter has completely disappeared — it's nowhere to be found. I know exactly what name I saved the filter under, but I can no longer see it in the app, as if it's been completely removed. Since my subscription is still active and I'm making regular payments, I want to continue using this AI filter I created in the new version as well. Not being able to access a filter I created in the previous version, despite having an active subscription and paying for it, has put me at a disadvantage. I'm requesting that this AI-generated filter be restored to my account, or that it be made accessible again so I can use it in the new version.

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