I bought the Huawei MatePad 12X primarily to enjoy gaming, but every time I try to play Call of Duty, the game crashes and closes unexpectedly. This happens repeatedly and makes the tablet useless for one of the main purposes I bought it for.
I tried to return the product, but Huawei refused, citing all kinds of unnecessary procedures and formalities. I even tried to troubleshoot the issue myself, but there’s no clear solution available anywhere online — no guides, no videos, no acknowledgment of the issue from the company.
It feels like I’m the only one talking about this problem, which makes it even more frustrating. Huawei, either fix this issue immediately or accept the return and refund my money. A premium tablet should be able to run popular games without crashing.
I purchased the Huawei MatePad 11.5 specifically to play PUBG, expecting smooth performance and compatibility. Unfortunately, the experience has been incredibly disappointing. Every time I launch the game, it either freezes mid-play or crashes entirely, kicking me out. It’s completely unplayable. O...
On November 14, 2022, I purchased a Huawei MatePad 11 tablet directly from Huawei’s official online store. I was initially impressed by the screen quality and clarity, but in October-November 2024, the screen started freezing occasionally. I assumed it was a software issue or caused by an installed ...
I purchased the Huawei MatePad 11.5 with high expectations, but I’ve been deeply disappointed by its performance. From the moment I started using it, the tablet has suffered from constant freezing issues. Most of the time, apps crash as soon as I open them or don’t launch at all. The GBox app, whic...
I purchased the Huawei MatePad PaperMate 11.5" tablet two weeks ago and noticed an issue when using apps like Netflix and Amazon Prime. Every time I press the volume buttons while watching something, the screen freezes for three to four seconds. Interestingly, this problem doesn’t occur when watchin...
My Huawei MatePad Pro 12.6's Bluetooth magnetic keyboard is unresponsive as if it's completely dead. The lights don't turn on. I've tried the D F U method to no avail. I left it at the Kartal KVK service center, but they simply asked me to bring the tablet along next time without offering a solution...
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