5
Resolved

Huawei Matepad 11 Arrived Damaged, with a Hairline Scratch on the Screen

Muhammed
Muhammed
Huawei
December 11, 2023 6:14 PM46
Muhammed's Thank You Message
They accepted the product as a return and refunded my money. Thank you...

My Huawei Matepad 11 2023 product with order number 90619320522 dated 08.11.2023 arrived with a hairline scratch on the inside of the screen and I wanted to return the product, but I can never view my orders on the site. I took the product to the KVK service in Antalya, but only a funny procedure was performed on the product, such as software update. The product is Huawei. I am currently forced to use the problematic device because I cannot view it on the shop website and because no action has been taken at the KVK service. I want the product to be returned. And I would appreciate it if you would update your site.

Muhammed
Muhammed
May 31, 2024 10:38 AM

They accepted the product as a return and refunded my money. Thank you...

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