1

Huawei Matebook 16s: Unfair Sale Campaign Hits Hard – Seeking Resolution for Financial Loss

Çağatay
Çağatay
Huawei
November 9, 2023 11:59 AM19

I bought a Huawei matebook 16s about a month ago, and then a month later, there was a great sale campaign. I realized that I was exposed to serious financial damage. When I called the customer contact center, they said they couldn't do anything. And they did not raise any complaints, they didn't get interested in me, however, it was the second product I bought by trusting Huawei. I thought that such a corporate company would not cause the customer to expose a financial loss. While there was a free tablet with an extended warranty in the current campaign, only headphones were available in my campaign. There is a difference of 2000 TL in sales price, but I suffered a loss of approximately 8000 TL. I want your help and contact  Huawei company. I request a solution and financial problems are very important in turkey as you see in news. I trust this company and i hope they will think their customers. I can pay the difference because my loss is much higher.

Comments

Similar Complaints

1

Huawei Lost My Laptop and Sent Me Someone Elses Device

Alper
Alper
Huawei
July 7, 2025 2:25 PM84

We are facing a major issue with Huawei help desk and service operations. They lost my laptop and sent me someone else’s...

1

Exorbitant Repair Fees! My Huawei FIT2 Watch Repair Ordeal

Erol
Erol
Huawei
February 16, 2024 7:27 PM52

I purchased a Huawei FIT2 smartwatch, and before its warranty expired, it stopped charging. Upon sending it for repair, ...

Exorbitant Repair Fees! My Huawei FIT2 Watch Repair Ordeal
Exorbitant Repair Fees! My Huawei FIT2 Watch Repair Ordeal
Exorbitant Repair Fees! My Huawei FIT2 Watch Repair Ordeal
Exorbitant Repair Fees! My Huawei FIT2 Watch Repair Ordeal
1

Huawei MateBook D 16 Screen Frame Cracks Twice – No Warranty Support

Mesut
Mesut
Huawei
February 11, 2025 3:54 PM109

I purchased a Huawei MateBook D 16 laptop and have been using it for about a year. In December 2024, I noticed cracks fo...

1

Huawei Mate XS 2 Screen Protector Issue

Ercan
Ercan
Huawei
April 3, 2024 4:23 PM128

I entrusted my Huawei Mate XS 2 smartphone, whose factory-installed screen protector film came off, to the Kartal KVK au...