HP Victus 7N9V3EA Freezing, Stalling, and Fan Excessive Noise Problem

Yunus
December 2, 2023 1:17 AM68

On 22.11.2023, I ordered a notebook with model code HP Victus 7N9V3EA with i5 13th Generation processor and 4050 graphics card. Since the first day it arrived, there has been an intense hissing sound, even if it is not under any load. As far as I researched on the internet, it has happened to many people, but I did not pay attention to it because it did not bother me much. A different problem has started in the last 2-3 days. Even in an ordinary game that requires a simple system like Knight Online, it constantly freezes, lags and does not allow me to do anything. We cannot reach the authorities, I want this misfortune we experienced regarding this issue to be resolved as soon as possible.

December 4, 2023 3:54 PM (2 days after complaint)

Dear Sir/Madam, We would like to provide you with some information regarding the complaint our customer Yunus Emre K. has posted on your site. Following the publication of his post on your site, our Customer Relations Officer has contacted Yunus Emre K. and provided information on the matter. We present the matter for your information and wish you good work. Sincerely, HP Turkey Corporate Products Customer Relations

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